Returns Policy

Devonport Saddleworld understands that there may be some instances where you may want to return items. 
Before sending back a return, please email and we will forward a simple form to fill out. Once we have processed your request we will forward you a return authorization number in order to send your goods back. 
The product MUST be in original condition with all labels attached and in original packaging and returned within 14 days of purchase.
No returns on sale items.
The original postage charge cannot be refunded unless your order contains incorrect or damaged products.
Refunds will be refunded to the purchaser's original payment method.
For hygiene reasons we are unable to accept the below items for return if you have changed your mind. 
  • Earrings 
  • Underwear