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Privacy Policy

PRIVACY GUARANTEE
 
Devonport Saddleworld is dedicated to keeping your details private and secure. It is important that you are confident that any personal information you provide to us is treated with the highest degree of integrity and care.
 
Our Privacy Policy recognizes your right to privacy. We understand that any personal information we may collect about you will only be used for the purposes set out in our policy to enable us to provide you with the best possible service.
 
PERSONAL INFORMATION
 
Personal information held by Devonport Saddleworld may include your name, date of birth, current address, telephone numbers, and email address.
 
We only use your personal information to identify and process your orders, provide you with our newsletters (if you have subscribed) and to personalize your shopping experience with us.
 
No personal information will be controlled or stored without your direct permission.
 
We will not disclose your personal information to a non-associated party for the purposes of allowing them to direct market their products or services to you.
 
The safety and security of your personal information is a priority for us. We will take all reasonable precautions to protect your personal information from loss, misuse, unauthorized access, modification or disclosure by storing it in a secure environment and allowing access only to authorized persons.
 
When your personal information is no longer required for the purpose for which it was used or disclosed it will be destroyed or permanently de-identified.
 
DIRECT MARKETING
 
From time to time we may use your personal information to provide you with marketing information about our range of products, changes to our organization or other services being offered by us. We may contact you via the mail, email or over the phone.
 
We will only send you these updates with your permission and you can cancel at any time by simply phoning or emailing us. Once you have told us that you no longer wish to receive information about our products and services, we will not send you any further material unless we are required to do so by law. 
 
SECURE ONLINE PAYMENT
 
The payment process is protected by industry standard encryption so that we can guarantee that no one can intercept your credit card details. You are fully protected while buying online at Devonport Saddleworld. Customer credit card details are collected at each order and are never stored on the web server in any format. This eliminates the risk of customers' financial information being accessed by any third-party.
All customer account passwords are stored using a one-way encryption algorithm(MD5). No passwords are ever stored as plain-text.